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Remote monitoring and maintenance

New Smart Service Platform from Datwyler

Jul 20, 2023

News 2023 07 Smart Service Plattform

We have recently begun to provide our customers in the Middle East with a Smart Service Platform. This Software-as-a-Service (SaaS) solution was developed to give organisations better oversight and control over their critical IT and OT infrastructure – and hence to support their initiatives for digital transformation worldwide.

Administrators can use the new software for the remote monitoring and administration of the IT systems and applications in their organisation’s global network. It enables them to identify and solve problems quickly, to reduce downtime and optimise system performance. The software also includes analysis and reporting tools.

The introduction of the new Smart Service Platform is an important component of our innovation initiative. After the rollout in the Middle East Datwyler will also be offering the SaaS solution in other regions on an ongoing basis.