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Privacy statement

We thank you for visiting our website and for your interest in our company. We want you to feel that you are in safe hands, including in terms of how we protect your data. When collecting, processing and using your personal data we adhere to the requirements of the statutory data protection regulations, in particular the requirements of the EU General Data Protection Regulation (GDPR), the Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG) and the German Telemedia Act (Telemediengesetz, TMG).
 

Name and address of the controller

The controller within the meaning of the EU General Data Protection Regulation (GDPR) and other national data protection laws of the Member States as well as of other data protection regulations is

Dätwyler IT Infra GmbH
Auf der Roos 4-12
65795 Hattersheim / Germany
Tel.: +49 6190 8880-0
Fax: +49 6190 8880-80
Email: info.itinfra.de (at) datwyler.com
 

Name and address of the data protection supervisor

The controller’s data protection supervisor is

Ralf Fischinger
Dätwyler IT Infra GmbH
Auf der Roos 4-12
65795 Hattersheim / Germany
Tel.: +49 6190 8880-37
Fax: +49 6190 8880-80
Email: dataprotection.itinfra.eu (at) datwyler.com


General information on data processing

Scope of the processing of personal data
In principle we collect and use the personal data of our users only to the extent necessary to provide a functioning website and our content and services. As a rule the personal data of users are collected and used only after they have given their consent. An exception is made in cases where it is not possible to obtain prior consent for practical reasons and where processing of the data is permitted by law.

Legal basis for the processing of personal data
Insofar as we obtain the consent of the person concerned [data subject] for processing operations containing personal data, Article 6(1)(a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis for the processing of personal data.

When processing personal data necessary for the performance of a contract and the data subject is the contracting party, Article 6(1)(b) GDPR serves as the legal basis. This also applies to processing operations necessary for the implementation of pre-contractual measures.

If the processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Article 6(1)(c) GDPR serves as the legal basis.

If the processing is necessary for the protection of a legitimate interest of our Company or of a third party, and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Article 6 (1)(f) GDPR serves as the legal basis for processing.

Data erasure and storage period
The personal data of the data subject are erased or blocked as soon as the purpose of storage ceases to be relevant. In addition, the data may be stored if provided for by the European or national legislator in Regulations, Acts or other provisions of Union law to which the controller is subject. The data is also blocked or erased when a storage period specified by the said Standards expires, saved when there is a requirement for the data to be stored further for the conclusion or performance of a contract.


Provision of the website and creation of log files

Description and scope of data processing
Each time our website is visited our system automatically collects data and information from the computer system of the calling computer.

In this context the following data are collected:
(1) Information on the browser type and version used
(2) The user’s operating system
(3) The user’s Internet service provider
(4) The user’s IP address
(5) Date and time of access
(6) Websites from which the user’s system came to our website
(7) Websites accessed by the user’s system via our website

Purpose of data processing
The temporary storage of the IP address by the system is necessary in order to allow delivery of the website to the user’s computer. For this to happen the user’s IP address must be stored for the duration of the session.

This purpose is also in our legitimate interest in data processing pursuant to Article 6(1)(f) GDPR.

Storage period
The data are erased as soon as they are no longer necessary for the purpose for which they were collected. When data is collected to provide the website, this is the case when the particular session has ended.

Right to object and remove
The collection of the data for the provision of the website and the storage of the data in log files is vital for the operation of the website. There is therefore no opportunity for the user to object.
 
Use of cookies
Our website uses cookies. Cookies are text files which are stored in the Internet browser or by the Internet browser on the user’s computer system. When a user visits a website a cookie may be stored on the user’s operating system. This cookie contains a characteristic string which forms a unique identifier for the browser when the site is revisited.

We use cookies to make our website more user-friendly. We utilise cookies to make the appropriate language and country version available to users visiting the website. Some elements of our website require that the calling browser can also be identified after a page change.

Language settings are stored and transferred in the cookies. User data collected in this way are pseudonymised by technical means. This means that the data can no longer be assigned to the visiting user. The data are not stored together with the user’s other personal data.

An information banner informs users visiting our website about the use of cookies, and they are referred to this Privacy Policy.

Legal basis for data processing 
The legal basis for the processing of personal data using technically necessary cookies is Article 6(1)(f) GDPR.

The legal basis for the processing of personal data using cookies for analytical purposes is to safeguard our legitimate interest pursuant to Article 6(1)(f) GDPR in the best possible functionality of the website as well ensuring the customer-friendly and effective design of the website visit.

Purpose of data processing
The purpose of using technically necessary cookies is to make it easier for users to use websites. Some functions of our website cannot be provided without the use of cookies. For these it is necessary that the browser can also be recognised again after a page change.

We need cookies for the transfer of language settings. The user data collected by technically necessary cookies are not used to create user profiles.

Period of the right to storage, objection and removal
Cookies are stored on the user’s computer and transmitted by the latter to our site. You as the user therefore have full control over the use of cookies. By changing the settings on your Internet browser you can disable or restrict the transmission of cookies. Cookies already stored can be deleted at any time. This can also be done automatically. It is possible that all the functions of the website might not be utilised to the full if cookies for our website are disabled.

You can set your browser to keep you informed about the setting of cookies, and you can decide yourself whether to accept them or whether you want to rule out the use of cookies in certain cases or in general. Cookies already stored can also be deleted at any time. As management of the cookie setting differs in each browser, you can find out how to change the cookie settings in the browser Help menu. Here is a list of links to the Help menus of particular browsers:

Internet Explorer: support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Chrome: support.google.com/chrome/answer/95647
Safari: support.apple.com/kb/PH21411
Opera: help.opera.com/de/latest/web-preferences/

It is possible that all the functions of the website might not be utilised to the full if cookies for our website are disabled.
 

Web analytics by Google Analytics

This website uses the “Google Analytics” service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA) to analyze users’ website usage. The service uses “cookies” – text files stored on your device. The information collected by the cookies is usually sent to a Google server in the US and stored there.

IP anonymization is used on this website. The IP address of users within the member states of the EU and the European Economic Area will be shortened. This eliminates the personal reference to your IP address. Only in exceptional cases will the full IP address be transmitted to a Google server in the U.S. and shortened there. In these exceptional cases, this processing is carried out in accordance with art. 6 para. 1 letter f GDPR on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes. As part of the contract data agreement concluded between the website operators and Google Inc., Google uses the information collected to evaluate the use of the website and website activity and to provide services related to Internet use.

You have the option of preventing the storage of cookies on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not allow cookies. Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link leads you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=en

As an alternative to the browser add-on or within browsers on mobile devices, please click the following link to prevent Google Analytics from collecting data on this website in the future (the opt-out only works in this browser and only for this domain): De-activate Google Analytics.

An opt-out cookie is stored on your device. If you delete your cookies in this browser, you must click this link again.

Here you can find more information on data usage by Google Inc.: https://support.google.com/analytics/answer/6004245?hl=en 


Newsletter

Description and scope of data processing
On our website there is the option of subscribing to a free Newsletter. When you register for the Newsletter the following data is transmitted to us from the input mask: title, surname, first name, email address and language selection. The date and time of registering are also recorded during registration.

Your consent to processing the data is obtained as part of the registration process, and reference is made to this Privacy Policy.

No data is disclosed to third parties in connection with data processing for the dispatch of Newsletters. The data are used solely for sending the Newsletter.

Double opt-in process
Registration for our Newsletter is effected in what is known as a double opt-in process. Following registration you receive an email asking you to confirm your registration. This confirmation is needed so that nobody can register with third party email addresses.

Logging
Applications for the Newsletter are logged in order to be able to prove the registration process in accordance with legal requirements. This includes recording the time of registration and confirmation as well as the IP address. The changes to your data stored with CleverReach are logged as well.

Use of the mailing service provider Flexmail nv
We now use the e-mail tool Flexmail (Flexmail nv, Koning Albertlaan 12, 9000 Ghent, Belgium) to send our newsletters. We have concluded a contract with Flexmail on the procedure for commissioned data processing. For this purpose, data is also stored by Flexmail solely for the purpose of sending the newsletter. Flexmail offers analysis options to determine how the newsletters are opened and used. Your data will not be passed on to other third parties for the purpose of receiving the newsletter. Flexmail does not obtain the right to pass on your data.

Legal basis for data processing
The legal basis for processing data following registration for the Newsletter by the user with the user’s consent is Article 6(1)(a) GDPR.

Purpose of data processing
Collection of the user’s email address serves to deliver the Newsletter. The language is collected in order to send the user the correct language version of the Newsletter. Title, surname and first name are used to address the recipient personally.

Storage period
The data are erased as soon as they are no longer necessary for the purpose for which they were collected. The user’s email address is therefore stored for as long as the subscription to the newsletter is active.

Other personal data collected during the registration process are usually erased after a period of seven days.

Right to object and remove
The Newsletter subscription may be cancelled by the user concerned at any time. There is an appropriate link for this in every Newsletter, or you can unsubscribe here. By this means it is also possible to withdraw consent to the storage of personal data collected during the registration process.


Contact form and email contact

Description and scope of data processing 
On our website there is a contact form which can be used to contact us by email. If a user takes advantage of this option the data entered in the input mask are transmitted to us and stored. These data are: title, surname, first name, email address, address, postcode, city, country, telephone, fax, customer number and “your message”.

The data below are also stored at the time of sending the message: date and time of sending the contact enquiry.

Alternatively, contact may be made via the email address provided. In this case the user’s personal data transmitted with the email are stored.

No data are passed on to third parties in this context. The data are used solely for the conversation.

Legal basis for data processing
The legal basis for processing data transferred in the course of an email transmission is Article 6(1)(f) GDPR. If the purpose of the email contact is to conclude a contract, the additional legal basis for the processing is Article 6(1)(b) GDPR.

Purpose of data processing
The processing of the personal data from the input mask is used by us solely for handling communication. In the event of communication by email this is also based on the requisite legitimate interest in the processing of the data.

The other personal data processed during the mailing process serve to prevent misuse of the contact form and to ensure the security of our IT systems.

Storage period
The data are erased as soon as they are no longer necessary for the purpose for which they were collected. In the case of the personal data from the input mask of the contact form and those transmitted by email, this is when the particular conversation with the user has ended. The conversation has ended when it can be inferred from the circumstances that the situation concerned has been resolved.

The additional personal data collected during the mailing process are erased no later than seven days afterwards.

Right to object and remove
Users have the option of withdrawing their consent to the processing of personal data at any time. If a user contacts us by email, he/she may object to the storage of his/her personal data at any time. In such a case the conversation with the user cannot be continued. Please send a message concerning this to dataprotection.itinfra.eu (at) datwyler.com.

In this event all the personal data which were stored in the course of making contact are erased.
 

Form for seminar registration

Description and scope of data processing
On our website there is a form which can be used to register for a seminar. If a user takes advantage of this option the data entered in the input mask are transmitted to us and stored. These data are: title, first name, surname, telephone, fax, email address, company, department, address, postcode, city, country, confirmation of registration.

The data below are also stored at the time of sending the message: date and time of sending the contact enquiry. In this context data is not generally passed on to third parties. As a rule the data are used solely for processing the application and setting up the seminar.

In exceptional cases seminar events are held on the premises of partner companies or they are requested by us to provide classrooms or take on part of the course content. In order to provide these services it may be necessary to pass on the addresses of those who have registered for the seminar concerned.

Legal basis for data processing
The legal basis for processing the data for seminar registration transferred in the course of an email transmission is the requirement to carry out pre-contractual measures (Article 6(1)(b)).

Purpose of data processing
The processing of the personal data from the input mask is used by us solely for handling the registration and setting up the seminar. The other personal data processed during the mailing process serve to prevent misuse of the form and to ensure the security of our IT systems.

Storage period
The data are erased when they are no longer necessary for the purpose for which they were collected and there is no legal obligation to retain the data. The additional personal data collected during the mailing process are erased no later than seven days afterwards.

Right to object and remove
Users have the option of withdrawing their consent to the processing of personal data at any time. If a user contacts us by email, he/she may object to the storage of his/her personal data at any time. In such a case the conversation with the user cannot be continued. Please send a message concerning this to dataprotection.itinfra.eu (at) datwyler.com.

In this event all the personal data which were stored in the course of the enquiry are erased. 
 

Form for cable reel fetch back

Description and scope of data processing
On our website there is a form which can be used to order the cable reel collection service. If a user takes advantage of this option the data entered in the input mask are transmitted to us and stored. These data are: company, branch, address, postcode, city, country, title, first name, surname, telephone. fax, email address, “your message”, collection date, additional information, weight, reel no., diameter, total number of reels.

The data below are also stored at the time of sending the message: date and time of sending the contact enquiry.

No data are passed on to third parties in this context. The data are used solely for processing the conversation. We will only pass relevant data and information on to third parties, such as logistics companies, so they can execute the service.

Legal basis for data processing
The legal basis for the processing of data transferred in the course of an email transmission is the legitimate interest in providing a service for an existing client/contractual partner (Article 6(1)(f)).

Purpose of data processing
The processing of the personal data from the input mask is used by us solely for handling the cable reel collection order. The other personal data processed during the mailing process serve to prevent misuse of the form and to ensure the security of our IT systems.

Storage period
The data are stored and archived for the duration of the service to be provided. The data are erased when they are no longer necessary for the purpose for which they were collected and there is no legal obligation to retain the data.

Right to object and remove
Users have the option of withdrawing their consent to the processing of personal data at any time. If a user contacts us by email, he/she may object to the storage of his/her personal data at any time. In such a case the conversation with the user cannot be continued. Please send a message concerning this to dataprotection.itinfra.eu (at) datwyler.com.

In this event all the personal data which were stored in the course of the enquiry are erased.
 

Embedded YouTube videos 

We embed YouTube videos on some of our pages. The operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. A connection to YouTube servers is established when you visit a page with a YouTube video. At the same time YouTube is told which pages you are visiting. If you are also logged on to your YouTube account, YouTube can attribute your surfing behaviour to you personally, irrespective of whether you click on a video or not. You can prevent this by logging out of your YouTube account beforehand.

If a YouTube video is started, the provider inserts cookies which collect information on user behaviour.

Anyone who has disabled cookie storage for the Google Ad program need not reckon with such cookies when watching YouTube videos. YouTube also stores non-personal usage information in other cookies. If you want to prevent this, you have to block the storage of cookies in the browser.

Other information on data protection in the supplier’s Privacy Policy:
www.google.com/privacy 
Opt-out option: adssettings.google.com/authenticated


Use of Google web fonts

In order to achieve cross-browser uniform presentation of our content on this website we use the Google web font library (https://www.google.com/webfonts/) von Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When visiting a site, Google web fonts are copied to the cache of your browser to avoid multiple loading. For this to happen the browser you are using has to contact the Google servers. This means that Google is informed that our website was accessed via your IP address.

Google web fonts are used in the interest of uniform and pleasing presentation of our online offering (Article 6(1)(f) GDPR).

If the browser does not support Google web fonts or denies access, content is displayed in a standard font.

You will find the Privacy Policy of library operator Google here:
www.google.com/policies/privacy/
 

Rights of the data subject

If your personal data are processed, you are the data subject within the meaning of the GDPR, and you have the following rights vis-à-vis the controller:

Right of information
You can ask the controller for confirmation of whether personal data concerning yourself is being processed by us.

If such processing is taking place, you may request the following information from the controller:
(1) the purposes for which the personal data are being processed;
(2) the categories of personal data being processed;
(3) the recipients or categories of recipients to whom your own personal data were disclosed or are still being disclosed;
(4) the planned storage period of your own personal data or, if concrete information on this is not possible, criteria for fixing the storage period;
(5) the existence of a right to the rectification or erasure of your own personal data, of a right to restrict processing by the controller, or of a right to object to said processing;
(6) the existence of a right to lodge a complaint with a supervisory authority;
(7) all the available information on the origin of the data if the personal data are not collected from the data subject;
(8) the existence of automated decision-making including profiling pursuant to Article 22(1) and (4) GDPR and – at least in these cases – meaningful information on the logic involved as well as the implications and intended effects of such processing for the data subject.

You have the right to request information on whether your own personal data are being transferred to a third country or to an international organisation. In this context you can request information on the appropriate guarantees pursuant to Article 46 GDPR in relation to the transfer.

Right of rectification
You have a right of rectification and/or completion vis-à-vis the controller if the processed personal data relating to you are incorrect or incomplete. The controller shall make the rectification immediately.

Right to restrict processing
You may request a restriction on the processing of your own personal data subject to the following conditions:
(1) if you dispute the accuracy of your own personal data for a period which makes it possible for the controller to check the accuracy of the personal data;
(2) if the processing is unlawful and you refuse erasure of the personal data, requesting instead that the use of the personal data be restricted;
(3) if the controller no longer needs the personal data for processing purposes, but you need them for the establishment, exercise or defence of legal claims, or
(4) if you have lodged an objection to the processing pursuant to Article 21(1) GDPR and it has not yet been established whether the controller’s legitimate reasons outweigh your reasons.

If the processing of your own personal data was restricted, these data – apart from the storage thereof – may only be processed with your consent or for the establishment, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of substantial public interest of the Union or of a Member State.

If the restriction on processing was imposed in accordance with the aforementioned conditions, you will be informed by the controller before the restriction is lifted.

Right to erasure
a) Obligation to erase:
You may request the controller to erase your own personal data immediately, and the controller is obliged to erase said data immediately if any of the following grounds apply:
(1) Your own personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
(2) You withdraw your consent on which the processing pursuant to Article 6(1)(a) or Article 9(2)(a) GDPR was based, and there is no other legal basis for the processing.
(3) Pursuant to Article 21(1) GDPR you file an objection to processing and there are no overriding legitimate reasons for processing, or pursuant to Article 21(2) GDPR you file an objection to processing.
(4) Your own personal data were unlawfully processed.
(5) The erasure of your own personal data is necessary for compliance with a legal obligation under Union law or the law of the Member States to which the controller is subject.
(6) Your own personal data was collected in respect of information society services provided pursuant to Article 8(1) GDPR.

b) Information to third parties:
If the controller has made your own personal data public and is obliged to erase it pursuant to Article 17(1) GDPR, he shall with regard to the available technology and the cost of implementation take appropriate measures, including those of a technical nature, to inform those responsible for data processing and processing the personal data of the fact that you as the data subject have requested them to erase all links to said personal data or copies or replications of said personal data.

c) Exemptions
There shall be no right to erasure if processing is necessary
(1) for the exercise of the right to freedom of expression and information;
(2) to meet a legal obligation which requires the processing under the law of the Union or of the Member States to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
(3) on the grounds of the public interest in the sphere of public health pursuant to Article 9(2)(h) and (i) as well as Article 9(3) GDPR;
(4) for the purposes of archiving, scientific or historical research in the public interest, or for statistical purposes pursuant to Article 89(1) GDPR, providing the right mentioned under section a) is likely to make it impossible to achieve the goals of said processing or to seriously jeopardise them, or
(5) for the establishment, exercise or defence of legal claims.

Right to information
If you have asserted the right to rectification, erasure or restriction of processing vis-à-vis the controller, the latter is obliged to inform all the recipients to whom your own personal data were disclosed of said rectification or erasure of data or restriction of processing, save when this proves impossible or involves unreasonable expense or effort.

You are entitled to be informed of these recipients by the controller.

Right to data portability
You are entitled to receive your own personal data which you provided to the controller in a structured, common and machine-readable format. You also have the right to transfer said data to another controller without obstruction from the controller to whom the personal data was supplied, providing
(1) processing is based on a consent pursuant to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR or on a contract pursuant to Article 6(1)(b) GDPR and
(2) processing takes place using automated procedures.

In exercising this right you further have the right to obtain the transfer of your own personal data directly from one controller to another controller if this is technically feasible. The freedoms and rights of other persons shall not be adversely affected thereby.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Right to object
For reasons arising from your own particular situation you have the right at any time to file an objection to the processing of your own personal data made on the basis of Article 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions.

The controller will cease to process your own personal data unless he can provide compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or the processing is used for the establishment, exercise or defence of legal claims.

If your own personal data are processed in order to carry out direct marketing, you have the right at any time to file an objection to the processing of your own personal data for the purposes of this kind of advertising; this also applies to profiling if it is associated with such direct marketing.

If you object to processing for the purposes of direct marketing, your own personal data will no longer be processed for these purposes.

In connection with the use of services of the information society – notwithstanding Directive 2002/58/EC – you have the option of exercising your right to object by means of automated processes in which technical specifications are used.

Right to withdrawal of the declaration of consent under data protection law
You have the right to withdraw your declaration of consent under data protection law at any time. The legitimacy of processing carried out on the basis of consent prior to withdrawal is not affected by withdrawal of consent.

Right of complaint to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, your place of work or the place of the alleged infringement, if you are of the opinion that the processing of your own personal data contravenes the GDPR.

The supervisory authority with which the complaint was filed will inform the complainant of the status and results of the complaint including the possibility of a judicial remedy pursuant to Article 78 GDPR.